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Committed to Service Excellence

When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.

The AIG Indonesia Claims Advantages

Report a Claim

Each of our risk solutions has its own dedicated claims team so we can give your claim the attention it deserves. Click the button and we'll show you the appropriate information or next steps.

What to expect when you lodge a claim

We take pride in delivering responsive, fair, and professional service on every claim, big or small. Our claims examiners will maintain open and regular communication with you throughout the claim's lifecycle.

Contact Us

AIG @Your Service

Operational hours: Monday - Friday

08.30 am - 05.00 pm

Telephone-icon 0800 124 8888 (toll free number)