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General Information

We would like to advise that with effect from 1 December 2016, PT AIG Insurance Indonesia no longer offers Personal Insurance products in Indonesia, which include Auto, Travel (except airline business), Personal Accident, PLUS and Extended Warranty. We remain committed to providing our policyholders with a high level of service, including full policy and claims support, through the remaining terms of their policies.

AIG Indonesia is focused on Simply Serving Indonesia. We make things easy and clear, with top-level service, ethics and professionalism.

We will address your enquiries rapidly and work to find a solution. Let us know at or 0800 124 8888 (Monday – Friday, 8.30 am – 5.00 pm).

We listen to your feedback, if you have any suggestion or feedback about our service. Please read this procedure.


PT AIG Insurance Indonesia

Indonesia Stock Exchange Building
Tower 2, Floor 3A
Jl. Jend. Sudirman Kav. 52-53,
Jakarta 12190, Indonesia

Claim Enquiries

For Claims Services, please contact our Customer Service Representatives (Monday to Friday, 8.30am -  5pm)

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