AIG Indonesia

Indonesia Stock Exchange Building,
Tower 2 Floor 3A,
Jln. Jend. Sudirman Kav. 52-53,
Jakarta 12190, Indonesia

Complaints & Feedback


AIG Indonesia is focused on Simply Serving Indonesia. We make things easy and clear, with top-level service, ethics and professionalism.

We will address your enquiries rapidly and work to find a solution. Let us know at or 0800 124 8888 (Monday — Friday, 8.30 am - 5.00 pm).

We listen to your feedback, if you have any suggestion or feedback about our service, please follow this procedure.

Annual Customer Complaint Report 2018

Customer Feedback Form

You can register your feedback or complaint with us online.

On receipt we will ensure your concerns are forwarded to the correct department to respond in line with the procedures described on this page.