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General Information

AIG Indonesia is focused on Simply Serving Indonesia. We make things easy and clear, with top-level service, ethics and professionalism.

We will address your enquiries rapidly and work to find a solution. Let us know at contact.indonesia@aig.com or 0800 124 8888 (Monday – Friday, 08.30 AM – 05.00 PM).

We listen to your feedback, if you have any suggestion or feedback about our service. Please read this procedure.

PT AIG Insurance Indonesia 

Indonesia Stock Exchange Building
Tower 2, Floor 3A
Jl. Jend. Sudirman Kav. 52-53,
Jakarta 12190, Indonesia

 

0800 124 8888

+62 21 5291 4801/02 (Customer Service)

+62 21 5291 4811 (Claim)

contact.indonesia@aig.com

Claim Enquiries

For Claims Services, please contact our Customer Service Representatives (Monday to Friday, 8.30am -  5pm)

More information

Branch Offices

  • Surabaya 
    Jl.Diponegoro 75 
    Surabaya 60264 
    Telephone +62 31 5620 433 
    Facsimile +62 31 5620 434 
  • Bandung 
    Jl.Sunda No.7B 
    Bandung 40261 
    Telephone +62 22 4233 005 
    Facsimile +62 22 4233 015
  • Semarang 
    Jl.Depok No.42B 
    Semarang 50133 
    Telephone +62 24 351 7331 
    Facsimile +62 24 351 6544
  • Bali 
    Komplek Pertokoan Griya Alamanda No.12A 
    Jl.Cok Agung Tresna, Renon, Denpasar, Bali 80235 
    Telephone +62 361 842 4178 
    Facsimile +62 361 842 4179
  • Yogyakarta 
    Komplek Inna Garuda Kavling 12 
    Jl. Malioboro No.60, Yogyakarta 55213 
    Telephone +62 274 558 427 
    Facsimile +62 274 558 426
  • Medan 
    Uniplaza Building, Stock Exchange 2nd Floor
    Jl. MT Haryono No. A1, Medan 20231
    Telephone +62 61 4155 299
    Facsimile +62 61 4150 599